Card Keeps declining during checkout
Hey there!
First of all, thanks for your interest in our products and supporting the Funwheel movement where we aim to provide you the best Board and components, and let you repair/ upgrade and truly own your board. It is possible that while making payment/ checkout, your card declines.
Firstly, please note only Visa, Mastercard, and Amex are accepted. Discover and Paypal is currently not supported.
If the issue is still occurring with your Visa, Mastercard, or Amex card, please read the solution below:
This happens because we are not based in the US. We are primarily based in Dubai, UAE, with a team spread over the U.S., UK and EU, with multiple manufacturing and warehousing facilities in China. Now, when you try to pay a certain amount from USA to a country across the ocean, your bank/ payment provider might sometimes reject it on the suspicion of a fraudulent payment.
In this case, please do not try to pay multiple times, as this might lead to your card being blocked with our payment provider. The correct course of action is to call your payment provider/ bank, and confirm that this is indeed a legitimate transaction conducted by you and not a fraudulent one. Once confirmed, and your ban white-lists us, you can proceed with the payment.
If you continue to have issues, its possible that your card was blocked by our payment provider due to multiple attempts. In this case, please try a different card.
In case the above does not resolve the issue, please email us on support@fungineers.us and we will reply within 24 hrs.
Keep Fungineering and have an awesome day!
Team Fun.
First of all, thanks for your interest in our products and supporting the Funwheel movement where we aim to provide you the best Board and components, and let you repair/ upgrade and truly own your board. It is possible that while making payment/ checkout, your card declines.
Firstly, please note only Visa, Mastercard, and Amex are accepted. Discover and Paypal is currently not supported.
If the issue is still occurring with your Visa, Mastercard, or Amex card, please read the solution below:
This happens because we are not based in the US. We are primarily based in Dubai, UAE, with a team spread over the U.S., UK and EU, with multiple manufacturing and warehousing facilities in China. Now, when you try to pay a certain amount from USA to a country across the ocean, your bank/ payment provider might sometimes reject it on the suspicion of a fraudulent payment.
In this case, please do not try to pay multiple times, as this might lead to your card being blocked with our payment provider. The correct course of action is to call your payment provider/ bank, and confirm that this is indeed a legitimate transaction conducted by you and not a fraudulent one. Once confirmed, and your ban white-lists us, you can proceed with the payment.
If you continue to have issues, its possible that your card was blocked by our payment provider due to multiple attempts. In this case, please try a different card.
In case the above does not resolve the issue, please email us on support@fungineers.us and we will reply within 24 hrs.
Keep Fungineering and have an awesome day!
Team Fun.
Updated on: 11/03/2025
Thank you!